UK

Free Standard Shipping On Orders Over £100

Express Shipping:
1-2 Days
Royal Mail 24H Tracked

Standard Shipping:
3-5 Days
Royal Mail 48H Tracked

Special Shipping:
Next Day By 1pm (excludes Sunday)
Order before 2pm for Next Day Delivery before 1pm

EU

Free Standard Shipping On Orders over €300
Taxes & Duties Now Included For EU orders

Express Shipping:
1-2 Business Days

Standard Shipping:
3-7 Business Days

USA & Canada

Free Standard Shipping On Orders over £250/ $320

Express Shipping:
1-2 Business Days

Standard Shipping:
4-9 Business Days

Australia & New Zealand

Free Standard Shipping On Orders over £250 / $480 AUD

Express Shipping:
3-5 Business Days

Standard Shipping:
4-10 Business Days

United Arab Emirates & Saudi Arabia

Free Standard Shipping On Orders over £250 / 1,170.00 AED

Standard Shipping:
3-5 Business Days

Rest Of World:

Free Standard Shipping On Orders Over £300

Standard Shipping:
3-10 Business Days

International Delivery:

For our international customers, we offer fast and reliable delivery services through Fedex and Royal Mail. Your order will be dispatched promptly, and we will provide you with a tracking number via email to keep you informed about the delivery progress.

Import Duties and Taxes Policy for International Orders:

Import duties, taxes, and customs fees may apply to your order, and these charges are determined by your country's customs office. Unfortunately, we don't have control over these fees.

To keep things transparent, we want you to know that as the customer, you're responsible for paying any import duties, taxes, and customs fees. These charges are separate from your purchase price and shipping fees.

When your order arrives in your country, the customs office will assess the value and calculate any applicable charges. They'll reach out to you for payment details. If you choose not to pay, your order may be returned to us, and return shipping costs may apply.

Please keep in mind that customs procedures vary, so there might be some processing delays.

Important note: If you refuse to pay the import duties and want to return the package, please be aware that it doesn't guarantee a refund. The package must be accepted and import duties paid for first.

Afterward, you can request a return by emailing us at orders@aarialondon.com if you have any questions or need assistance, feel free to reach out.

If you choose to reject/refuse delivery due to customs fees there will be a £25 return fee deducted from your refund to cover return shipping due to your refusal. This is non-negotiable.


Delivery Information:

For all orders placed before 1:00 PM (UK time) on working days (Monday to Friday), we guarantee same-day dispatch. Our team works diligently to process your order promptly, ensuring your jewellery leaves our facility as quickly as possible.*

*excludes pre-order items


Beautiful Packaging:

Each order is meticulously packaged in a beautiful Aaria London jewellery box and velvet pouch, adding an extra touch of elegance to your unboxing experience.


Solid Gold Orders:

At Aaria London, our solid gold jewelry collection is made to order and meticulously handcrafted by skilled artisans using the finest 9k or 14k gold. Each piece is made to order with meticulous care, ensuring the highest quality. Please allow up to 3 weeks for dispatch, as we pour passion into crafting these exceptional pieces. For any inquiries about our solid gold jewelry collection, feel free to contact us at orders@aarialondon.com, and our customer support team will be delighted to assist you.

Returns:

We want you to be completely satisfied with your Aaria London jewelry. If for any reason you wish to make a return, please contact us at orders@aarialondon.com to initiate the process. All returns requests must be approved via email before sending back the item. Please note that for hygiene reasons, we cannot accept returns or offer refunds on earrings unless faulty.

Contact Us:

If you have any questions or concerns regarding your order, delivery, returns, or international shipping, please don't hesitate to reach out to our customer support team at orders@aarialondon.com. Our friendly representatives are ready to assist you in any way they can.

Welcome to your beautiful jewellery journey with Aaria London.